Terms of Service

These Terms of Service govern your access to and use of Marsin, a business AI marketing platform operated by INSIDEA, Inc., 8 The Green, Ste R, Dover, DE 19901, United States. If you use Marsin for an organization, you represent that you have authority to bind that organization. An order form or signed agreement may add or replace commercial terms for that customer.

Marsin provides tools and AI agents that help customers plan, create, review, publish, and measure marketing work. You must provide accurate account information, protect credentials, configure appropriate user access, and promptly report suspected unauthorized use. You must be at least 18 years old.

Public Pro and Max plans are billed monthly in advance through Stripe. The exact price, included usage, seats, trial, taxes, and any service commitments are shown at checkout or in an order form. If a trial requires a payment method, it converts to a paid subscription unless canceled before the displayed trial end date.

You may manage payment details or cancel through the Stripe customer portal. Cancellation takes effect at the end of the paid billing period unless the order form states otherwise. Fees are non-refundable except where required by law or expressly stated in an order form. We may change pricing for a future renewal after reasonable notice.

You retain ownership of content and data you provide. As between you and INSIDEA, Inc., and subject to applicable law and third-party rights, you own outputs generated specifically for you. You grant us a limited right to host, process, transmit, and display customer content only as needed to provide, secure, support, and improve the service for your organization. You confirm that you have the rights and notices required for anything you submit or connect.

AI output may be incomplete, inaccurate, biased, or similar to content generated for others. Marsin is not a substitute for legal, financial, medical, or other professional advice. You are responsible for reviewing, editing, approving, and lawfully using output before it is published or relied on. Autonomy levels and approval gates reduce risk but do not eliminate your responsibility.

You must comply with our Acceptable Use Policy. You may not misuse Marsin, violate law or third-party rights, access another tenant, introduce malicious code, evade limits, interfere with security, or use output for unlawful deception, discrimination, harassment, or harm. We may investigate, restrict, or suspend access when reasonably necessary to protect the service, users, or third parties.

Marsin can connect to services such as HubSpot, Google, Slack, Stripe, and other customer-selected tools. You authorize the permissions you grant and remain responsible for those accounts. Third-party services are governed by their own terms and may change or become unavailable.

Each party will protect the other party's non-public information using reasonable care and use it only for the agreement. Our Privacy Policy explains our controller activities. The Data Processing Addendum applies when INSIDEA, Inc. processes customer personal data on the customer's behalf.

Marsin, its software, design, documentation, and branding are owned by INSIDEA, Inc. or its licensors. We grant you a limited, non-exclusive, non-transferable right to use the service during your subscription. If you provide feedback, you allow us to use it without restriction or payment, provided we do not identify you publicly without permission.

We may improve, modify, or discontinue features. We will use reasonable efforts to avoid material disruption and provide notice where practical. Any uptime, support-response, or service-level commitment applies only when expressly included in an order form or separate service-level agreement.

To the fullest extent permitted by law, Marsin is provided "as is" and "as available." INSIDEA, Inc. disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty that output or results will be accurate, complete, or achieve a particular business outcome.

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, revenues, goodwill, or data. INSIDEA, Inc.'s total liability arising from the service will not exceed the fees paid or payable for Marsin during the 12 months before the event giving rise to the claim. These limits do not apply where they are prohibited by law.

You will defend and indemnify INSIDEA, Inc. against third-party claims arising from your customer content, your unlawful or unauthorized use of Marsin, or your material breach of these Terms, subject to prompt notice and reasonable cooperation.

You may stop using Marsin or cancel as described above. We may suspend or terminate access for a material breach, non-payment, legal requirement, or material risk to the service. Where appropriate, we will provide notice and an opportunity to cure. Customer administrators can request an organization export before offboarding. Access, retention, export, billing, and deletion are handled through a documented offboarding review.

These Terms are governed by Delaware law, without regard to conflict-of-law rules. The state and federal courts located in Delaware have exclusive jurisdiction, and each party consents to venue there. Before filing a claim, the parties will make a good-faith effort to resolve the dispute through written notice and executive discussion.

These Terms, an applicable order form, the Data Processing Addendum, and incorporated policies form the entire agreement for Marsin. If a provision is unenforceable, the remaining provisions stay effective. A waiver must be in writing. You may not assign the agreement without our consent, except in connection with a merger or sale of substantially all assets. We may assign it to an affiliate or successor.

Questions or legal notices: legal@marsin.ai, INSIDEA, Inc., 8 The Green, Ste R, Dover, DE 19901, United States.